We made the decision to upgrade to the Verizon 4g aircard USB551L. We know that 4g is not everywhere, but it is here in Lafayette. They also claim that even with 3g service the card will provide higher more reliable service. Well, so far this has been a nightmare. I spent the better part of an afternoon trying to get the first aircard they sold me to work. I will say....I was working with the store manager and he stuck with it till we had a solution.....a replacement card. Took that back home and we are still having issues. I did realize that I needed to upgrade the verizon software.....which I did....and did notice some improvement. Still, we have issues. The thing goes dormant at the drop of a hat......that is suppose to be a temporary condition......as soon as it senses activity is should awaken itself.....it doesn't always follow through. Many times I have to disconnect and then re-connect manually. We also have problems at start up.....sometimes it will show it is connected and it is not. Again I have to disconnect and re-connect until it actually starts working. Don't you just love technology? I'm guessing I will be returning to the verizon store tomorrow for another long session. I'm really not sure what our solution is here. I'm starting to wonder if the card and software are truly compatible with our Mac operating system. Of course, no one at the Verizon store has a clue about Macs. In fact, we had to go through 5 techs on the phone before we found someone at the "support center" that had a clue of the mac operating system. I guess the most confusing part for me is "what" the actual problem is......is it the card.....the software.....or the signal itself.
I will say when it does work.....I love it....the speed is fabulous! So, anybody out there in blogland that has any suggestions.....I'm listening!!